We love to hear from you, whether it’s over the phone, by email or through our online community. You can also submit any feedback using our online feedback form below.

Tell us about your experience

At Practice Plus Private we always aim to deliver an exceptional service to our patients. From our clinicians to our patient service advisors, we are focused on giving you the best advice, treatment and care.

Making a complaint

We aim to provide a caring, high quality service and are always pleased to receive your feedback, both positive and negative. However, we recognise that, despite our best efforts, we don’t always get it right. If the service you received today has not met your expectations then we would like to know why. All feedback we receive is taken seriously regardless of its nature.

Our complaints procedure is comprised of two stages and is designed to make sure that we work with you to resolve any complaints as quickly as possible. Details of this can be found in our terms and conditions.

    You can make your complaint:

    By telephone on 0333 015 1100

    In writing to or the below address:

    Service Manager

    Practice Plus Private

    Unit 1

    Square One

    Southall Lane

    UB2 5NH